Privacy Policy

Effective Date: June 30, 2026

The Proper Network Privacy Policy

The Proper Network ("TPN," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website or services.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule services, communicate with us, or otherwise interact with any business operating under The Proper Network.
Current businesses operating under The Proper Network include:

• Proper Services

• Proper Rentals

• Proper Drumming

Future businesses operating under The Proper Network may also be covered by this Privacy Policy.
Information We Collect

We may collect the following information:

Personal Information

• Name

• Email address

• Telephone number

• Service address

• Billing information

• Photos or videos voluntarily submitted for estimates

• Service requests

• Appointment details

• Communications with our team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage information

• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide estimates and quotes

• Schedule and manage appointments

• Deliver requested services

• Process payments

• Send invoices and receipts

• Provide customer support

• Improve our website and services

• Maintain business records

• Comply with legal obligations

• Send promotional communications if you have opted in

Calls, Emails, and Text Messages

If you provide your telephone number or email address, you consent to receive communications related to your service requests, including:

• Appointment confirmations

• Service reminders

• Estimates

• Scheduling updates

• Invoices

• Customer support messages

If you have opted in, you may also receive promotional communications from us. You may opt out of promotional communications at any time.

SMS Communications

If you consent to receive SMS messages from The Proper Network, you agree to receive conversational, appointment, and customer care text messages related to your requested services.

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Payment Information

Payments may be securely processed through trusted third-party payment providers.

The Proper Network does not store complete payment card information on its own servers.

Sharing Your Information

We do not sell your personal information.

We may share your information only as necessary with trusted service providers that help us operate our business, including payment processors, scheduling platforms, CRM systems, communication providers, website hosting providers, and other vendors necessary to provide our services.

Information may also be disclosed if required by law or to protect our legal rights.

Cookies

Our website may use cookies and similar technologies to:

• Improve website performance

• Analyze website traffic

• Remember user preferences

• Enhance the user experience

You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Although no method of electronic transmission or storage is completely secure, we strive to protect your information using commercially reasonable security practices.

Data Retention

We retain customer information only as long as necessary to:

• Provide requested services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where applicable

• Request information regarding how your information is used

Please contact us if you wish to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Contact Us

The Proper Network

Website:
https://thepropernetwork.com

Email:
info@thepropernetwork.com

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If you have any questions regarding this Privacy Policy, please contact us using the information above.