Terms & Conditions
Effective Date: June 30, 2026
Welcome to The Proper Network ("TPN," "Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our website, services, and communications. By accessing or using this website, you agree to these Terms. If you do not agree, please do not use this website.
1. About The Proper Network
The Proper Network is a parent company that operates and supports multiple business divisions, including but not limited to:
- Proper Services
- Proper Rentals
- Proper Drumming
Additional divisions may be added in the future. These Terms apply to all services offered through The Proper Network and its affiliated business divisions unless otherwise stated.
2. Use of Our Website
You agree to use this website only for lawful purposes. You agree not to:
- Violate any federal, state, or local laws.
- Attempt to gain unauthorized access to our systems.
- Interfere with website functionality.
- Submit false or misleading information.
- Use this website to transmit spam, malware, or harmful code.
We reserve the right to deny access to anyone who violates these Terms.
3. Quotes and Estimates
Quotes provided through our website, email, phone, or text message are estimates unless otherwise stated. Final pricing may change due to:
- Additional labor required
- Changes to project scope
- Inaccurate information provided
- Site conditions
- Additional requested services
No work is guaranteed until confirmed by both parties.
4. Scheduling and Appointments
Appointments are scheduled based on availability. We reserve the right to:
- Reschedule appointments due to weather, emergencies, safety concerns, or unforeseen circumstances.
- Decline services that fall outside our scope of work.
- Refuse service if conditions are unsafe.
Customers are responsible for ensuring the work area is accessible and ready before our arrival.
5. Payments
Payment is due as agreed before, during, or immediately upon completion of services unless otherwise arranged. Accepted payment methods may include:
- Credit Cards
- Debit Cards
- ACH
- Cash
- Other approved payment methods
Late payments may be subject to additional fees where permitted by law.
6. Cancellations
Customers should provide as much notice as possible if an appointment must be canceled or rescheduled. We reserve the right to charge cancellation or no-show fees when applicable.
7. Rental Services
Rental equipment remains the property of The Proper Network unless otherwise stated. Customers are responsible for rented equipment while it is in their possession. Damage beyond normal wear and tear may result in repair or replacement charges. Additional rental agreements may apply depending on the equipment being rented.
8. Educational Services
Educational materials, digital content, videos, lessons, and other resources provided through Proper Drumming or other educational divisions are intended for personal use only. They may not be copied, reproduced, redistributed, or sold without written permission.
9. Intellectual Property
All website content, including but not limited to:
- Logos
- Branding
- Graphics
- Images
- Videos
- Text
- Documents
- Training materials
- Course content
is the property of The Proper Network or its licensors and is protected by applicable intellectual property laws. No content may be copied or reused without prior written permission.
10. User Submissions
If you submit Reviews, Testimonials, Photos, Videos, Comments, or Feedback, you grant The Proper Network a non-exclusive, royalty-free license to use, reproduce, publish, and display that content for marketing and business purposes unless otherwise agreed.
11. SMS Communications
By providing your telephone number and opting in, you consent to receive calls, emails, and text messages from The Proper Network regarding:
- Appointment scheduling
- Appointment reminders
- Service updates
- Customer support
- Account notifications
- Marketing communications (where consent has been provided)
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
12. Privacy
Your use of this website is also governed by our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, services, or policies. Users access third-party websites at their own risk.
14. Disclaimer of Warranties
Our website and services are provided "as is" and "as available." We make no warranties, express or implied, regarding website availability, accuracy of information, continuous operation, or fitness for a particular purpose.
15. Limitation of Liability
To the maximum extent permitted by law, The Proper Network shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of this website, delays in service, service interruptions, loss of data, loss of profits, or third-party actions. Our total liability shall not exceed the amount paid for the applicable service giving rise to the claim.
16. Indemnification
You agree to defend, indemnify, and hold harmless The Proper Network, its owners, employees, contractors, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms.
17. Governing Law
These Terms shall be governed by the laws of the State of North Carolina without regard to its conflict of law principles. Any disputes shall be resolved in the appropriate courts located within North Carolina.
18. Changes to These Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of the website constitutes acceptance of any revised Terms.
19. Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
The Proper Network
Website: https://www.thepropernetwork.com
Email: info@thepropernetwork.com